Last modified: October 24th 2024
Purpose of this Privacy Policy
FORSEVEN and its affiliates ("FORSEVEN", "we", “us”, “our”) respect your privacy and commit to protecting it through our compliance with the practices described in this policy.
This policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may obtain from you or that you may provide when you visit our website, which links or refers to this policy (our "Website"). This policy applies to the personal data collected through our Website, or that you provide to us through other means or that we obtain from third parties, regardless of the country where you are located.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
Please read this policy carefully to understand our practices for processing and storing your personal data. We may update this policy periodically. Any changes will be posted on our Website and, if necessary, notified to you by email. Please inform us of any changes to your personal data during your relationship with us.
Please address questions, comments, and requests regarding this privacy policy and our privacy practices to legal@forseven-ev.com.
Who we are
When we refer to ‘FORSEVEN’ in this Privacy Policy, we refer to FORSEVEN Limited, whose registered office is at Suite 1, 7th Floor 50 Broadway, London, United Kingdom, SW1H 0DB and whose registered number is 13981815. We are responsible for your personal data, and our Data Protection Officer (DPO) is responsible for overseeing questions related to this privacy policy and our privacy practices.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact legal@forseven-ev.com.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. However, we would appreciate the opportunity to address your concerns directly before you approach the ICO, and we invite you to contact us first using the contact details above.
Data We May Collect About You
We collect and use different types of data from and about you including:
· Personal data: Contact information that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier .
· Non-personal data: Information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
· Technical information: This includes full internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
· Non-personal details about your Website interactions: This includes the full Uniform Resource Locators (URLs), clickstream information to, through, and from our Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.
If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data. However, we do not collect any Special Categories of Personal Data about you, such as information related to your race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health, or biometric and genetic data.
How We Collect Data About You
We use different methods to collect data from and about you including through:
· Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you subscribe to our newsletter, press distribution lists, and when you report a problem with our Website or send an enquiry.
· Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies and other similar technologies (see Cookies and Automatic Data Collection Technologies below).
· Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.
Cookies and Automatic Data Collection Technologies
Our Website uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalised service when you browse our Website.
Third-Party Use of Cookies and Other Tracking Technologies
Some content and advertisements on our Website are provided by third parties, such as ad networks and content providers, who may use cookies to gather information about your online activities. This information could be linked to your personal data and used for targeted advertising or other content. We do not control how these third-party technologies function or how they use the collected data. For questions about specific advertisements or content, please contact the third-party provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Personal Data Use Choices.
How We Use Your Personal Data
We may use your personal data to offer you products, services, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using data to improve and personalise your experiences. Examples of how we may use the personal data we collect includes to:
· Present our Website and provide you with the information, products, services, and support that you request from us.
· Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or to comply with legal requirements.
· Fulfil the purposes for which you provided the data or that were described when it was collected.
· Notify you about changes to our Website, products, or services.
· Ensure that we present our Website content in the most effective manner for you and for your computer.
· Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
· Improve our Website, products or services, marketing, or customer relationships and experiences.
· Protect our Website, employees, or operations.
· Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
· Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
Purpose and Lawful Bases for Processing Personal Data
Most commonly, we will use your Personal Data in the following circumstances:
· To provide Marketing information to you, our lawful basis for this would be Consent (Opt-in only ).
· To operate our business, to support you, and to process general enquiries you might make through our website, our lawful basis for this would be legitimate interests.
· Where information is requested from an Ombudsman or a Regulator, we would rely on legal obligation.
· In other circumstances where it is necessary to process your personal data for our legitimate interests (or those of a third party) and your interests and your fundamental rights do not override those interests.
· Where we need to process your personal data to perform a contract we are about to enter or have entered into with you, we would rely on the lawful basis of Contract.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide necessary data when requested, we may not be able to perform the contract for example to provide you with goods and services). In this case, we may have to cancel a product or service you have with us, but we will notify you at the time in the unlikely event this is the case.
We may use non-personal data for any business purpose.
Disclosure of Your Personal Data
We may share your personal data with:
· Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
· Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimisation). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.
· Third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes. For more information, see Your Personal Data Use Choices.
· Advertisers and advertising networks that require the data to select and serve relevant ads to you and others.
· To fulfil the purpose for which you provide it.
· For any other purposes that we disclose when you provide the data.
· With your consent.
We may also disclose your personal data to third parties:
· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· To a buyer or other successor in the event of merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.
· To comply with any court order, law, or legal process, including responding to any government or regulatory request.
· To enforce or apply any relevant terms of use from time to time such as the Website terms of use.
· To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
We may share non-personal data without restriction.
Consent to Personal Data Transfer
We are based in the United Kingdom. We may process, store, and transfer the personal data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own. However, if we do so, we will ensure that we have a lawful transfer mechanism in place to safeguard the data.
All personal data we collect will be stored in the UK . Should it become necessary to transfer your data outside the UK/EU for a legitimate reason, we will either seek your consent or inform you of the legal basis for such a transfer, in accordance with GDPR requirements.
Your Personal Data Use Choices
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising . If you have opted-in to receive marketing, promotional or advertising material and no longer wish to receive marketing communications please select the ‘unsubscribe link’ in the communication.
· Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about tracking technologies, please see Cookies and Automatic Data Collection Technologies.
· Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by checking the relevant box located on the form where we collect your data (the order form/registration form)/ by selecting your preferences on the cookie banner, or by emailing us.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates, or include plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third parties.
Your Rights in relation to Your Personal Data
Subject to some exceptions defined by law, individuals have the following rights regarding Personal Data processing and the data that is collected and held about them:
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure (also known as the ‘right to be forgotten’);
• the right to restrict processing;
• the right to data portability;
• the right to object;
• rights with respect to automated decision-making and profiling.
If any individual wish to exercise their rights, please email us at: legal@forseven-ev.com.
We may not accommodate a request to comply with a request, change or delete information if we believe the requested action, change or deletion would violate any law or legal requirement.
Data Security
The security of your personal data is very important to us. We have implemented robust physical, electronic, and administrative measures to safeguard your data from accidental loss, misuse, unauthorised access, alteration, or disclosure. Your personal data is protected by technical security systems and stringent authorisation procedures during data transfer and while stored on our secure servers .
Access to your personal data is strictly limited to employees, agents, contractors, and other third parties who require it for legitimate business purposes. These individuals are obligated to process your data only according to our instructions and are bound by confidentiality agreements.
We also have established procedures to address any suspected data breaches. In the event of a breach, we will notify you and the relevant regulatory authorities if required by law. Additionally, while we strive to protect your personal data during online transmission, it's important to note that no internet-based system can be entirely secure.